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Customer Support

The KPA support team is on call to ensure your questions are answered.

Support Services

Product-Specific Support:

Vera Suite Support:

Vera HR Support:

Compli Support:

AAS Legal Support:
800-785-2880 Option 4

Risk Management Center Support:

Ask the Expert Hotline:

Toyota Hotline Support:

Frequently Asked Questions

Popular Topics

How do I retrieve my password?

If you forgot your password for Vera Suite select the “forgot password” prompt at the user login screen. You will be re-directed to the reset password screen. On the reset password screen enter your username and click the “request reset” submit button. You will be e-mailed instructions on how to reset your password.

If you forgot your username, or if we do not have a current e-mail address for you on file please contact the KPA Support Line at 1-800-486-0400 for assistance.

If you forgot your username for Vera Suite please contact the KPA Support Line at 1-800-486-0400 for username retrieval assistance.

Questions about your company’s policies and procedures?

If you have questions about the topics covered in this training, need clarification on your organization’s policies and procedures, or you want to report an issue, speak with your direct supervisor immediately.

For sensitive employment matters, reach out to your HR representative for assistance. For OSHA-related matters, contact your organization’s safety coordinator.

Having technical problems?
Or, still unsure?

If you don’t know who to talk to at your organization or you’re having technical difficulties completing a KPA online training course, please email us at and a KPA Support Center representative will follow-up with you.

For immediate assistance, call the KPA Customer Support Line at 800-486-0400.

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