Welcome to Tools You Can Use, our series about—what else?—tools you can use to improve your organization’s compliance outcomes, right now. In this series, we serve up resources such as worksheets, checklists, and how-to’s that our clients have found particularly useful in creating, assessing, and improving their compliance programs and compliance management systems.
Today’s tool is KPA’s F&I Program Grader. Legal issues, customer dissatisfaction, lost sales… These are only a few of the consequences of poor F&I compliance. Is your team where they need to be? We’ve created a brief quiz for you to determine whether your F&I department is in good shape or if your dealership faces unacceptably high risk. See how you score—it will take just a few minutes.
When you’ve finished the assessment, we’re available to discuss your results (confidentially and free of judgment, of course). However you scored, KPA’s compliance experts are ready to help you implement a better program now and plan for the future.