They frequently start by setting a goal of zero workplace injuries. That goal may sound unrealistic, and merely establishing it doesn’t change anything, but it does provide a shape, a direction, and a set of key performance indicators for the hard work ahead. Safe companies aren’t deterred by the effort it may take to reduce incidents. And they know the only way to get there is to define what “there” looks like.

That’s why they frequently build EHS teams and designate specific roles within those teams. Team members may include one or more safety managers, supervisors, officers, coordinators, advisors, and/or regulatory liaisons, as well as outside legal and risk management consultants. Whatever the team looks like—however small or large—it’s only effective if it remains active and garners support from all levels of the organization.

If a zero-injury goal is the “why,” policies are the “how.” Without them in place, there’s no way to consistently ensure and measure proper workplace behaviors. From injury prevention to accident reporting, from equipment checks to hazard communication, effective policies cover as many departments, job functions, scenarios, and variables as possible—and they’re followed by workers at every stage in the supply chain.

That means everyone engages in the in-depth, ongoing EHS training they need to do their jobs (and make sure others do theirs) properly. In a strong safety culture, workers undergo training in overall EHS policies and procedures as well as any rules specific to their jobs, sites, and equipment. And when regulations, standards, and technologies change, the company institutes new training to keep workers up to date.

They don’t leave EHS management up to a single individual. They don’t try to coordinate everything with binders and spreadsheets. Instead, they use technology to ensure compliance, control risk, and monitor organizational performance. By harnessing a health and safety management system, any organization can minimize busywork, close gaps, eliminate uncertainty, and ultimately stimulate better EHS outcomes. Think of it as the backbone of an effective safety culture.