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CFPB Clarifies Abuse of Rules and Eases Penalties

Dealers F&I Compliance
The Consumer Financial Protection Bureau is making it clear to dealers what it considers bad business. So, how does this apply to you?
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Regulations Across Your Dealership: The Body Shop

Dealers
Dealership Compliance, Part 6: Make sure the team in your body shop knows how to do their job safely, in compliance with the following federal rules.
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auto repair shop

Regulations Across Your Dealership: The Sales Team

Dealers
Dealerships place great emphasis on their salespeople’s engagement and productivity. But this dedication is short-sighted without an equivalent focus on workforce compliance.
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salesperson showing vehicle to customer

Regulations Across Your Dealership: Consumer-Facing Employees

Dealers
Regulators have sent a clear message to dealerships: “If you mess with your consumers, your employees, or the environment, you mess with us.” It’s another way in which everyone who works for your business stands for the entire organization: their actions—or inactions—can place the whole dealership at risk.
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salesperson showing vehicle to customer

Regulations Across Your Dealership: The Service Department

Dealers
No other part of a dealership can compare to the service department in terms of moving parts. I mean that both figuratively and literally. For as many nuts, bolts, pistons, panels, plugs, and springs your service team handles, there’s an almost equal amount of rules and regulations to follow.
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Regulations Across Your Dealership: The F&I Department

Dealers F&I Compliance
Sales gets the glory, but much of the real credit (pun intended) should go to F&I, for the many regulations they need to know.
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A Bird’s Eye View of Regulations Across Your Dealership

Dealers
Workforce compliance is all connected. Take a look at each department’s obligations, & ask yourself whether every employee at your dealership is up to speed.
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