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Pop Quiz: Is That a Performance Issue or a Conduct Issue?

HR
Not all employee mistakes are equal. Do you know the difference between a performance issue and a conduct issue? Find out by taking this Pop Quiz.
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Ask the HR Expert — Can we take disciplinary action against this employee?

HR
Q: One of our managers was watching the cameras when he saw an employee reading. This employee closed the book when a customer approached, but then resumed reading after the interaction. Can we take disciplinary action against this employee? A: Based on the information…
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