Your employees are a company investment, one that should be protected. Studies found that 83 percent of 900 North American employees polled plan to seek new positions in 2015. While it can be difficult to foster employee engagement, there are solutions that create a positive work environment that drives performance as well as job satisfaction. […]
Selecting HR software, also referred to as HRIS (Human Resources Information System) or HRMS (Human Resources Management System), is an important decision. With the right tools and capabilities, specifically selected to align with your business objectives, you will improve the efficiency of your human resources managers and administrators, increase employee satisfaction, ensure compliance with state […]
A common question we hear as HR professionals is “How do I retain my star employees?” My response is, “just say thank you.” I recently advised a client on the importance of a thank you. The CEO was bringing on an employee the next day. Typically bringing on a new employee took a minimum of […]
Kathryn Carlson, Vice President of HR Management Products for KPA, was a recent guest on the TechnologyAdvice Expert Interview Series to share her insight on the intersection of sales, marketing, and technology. The series, which is hosted by TechnologyAdvice’s Josh Bland, explores a variety of business and technology landscapes through conversations with industry leaders. Below […]
Article Contributor: Lori Matthews What do you need in your First Aid Kit? As always, OSHA (1910.151) requires that a workplace assess the hazards present first. However, OSHA also references the ANSI standard in (non-mandatory) Appendix A as an example of minimum first aid kit requirements. As of January 12, 2015, those standards have been […]
Article Contributor: Eric Schmitz Now that dealers are required to maintain an OSHA 300 Log and the reporting requirements have changed, do you have a reporting protocol in place for all injury circumstances? Unfortunately, injuries happen at all times, even during off-business hours and on the weekends, and even after hours events may need to […]
Article Contributor: Kathryn Carlson In last month’s Real HR Issues article, I discussed how performance evaluations can be a very powerful tool in helping employees improve their performance, but can also be a smoking gun if poorly orchestrated. Personnel files present the same circumstance: if managed well, good documentation allows you to provide factual information […]
ROEI, That’s Return on Employee Investment There has been little change when it comes to the functions necessary for dealership workforce management over the past 20 years. Understanding the costs of workforce management can help dealers determining the ROI of employees. Recruiting, employee training, and performance management remain the most resource intensive management activities in […]
Article Contributor: Lori Matthews As winter temperatures continue to drop, the use of space heaters brought into the dealership from home is on the rise. Have you ever noticed how many of your service advisers have a space heater under their workstations? Or how many receptionists and office employees have a space heater under their […]
OSHA Top 10
Do you know everything you need to know about the 10 most frequently cited Occupational Health and Safety Administration standards?
Sales F&I Compliance
Are you up to speed on the latest Sales and F&I regulations? This series aims to keep you on top of all the changes.