Category: Customer RSS - F&I California

A dealer group in Arizona and New Mexico settled with the FTC - requiring them to cease all business operations AND pay an eye-popping judgment of $7,203,227.

An FTC complaint we covered a few years ago has recently settled. We're reviewing what happened, the settlement, and lessons learned for your dealership.

We're reviewing the most frequently asked questions about demo vehicles, everything from when a vehicle is placed into demonstrator service, and then taken out and offered for sale.

A couple months ago, we covered the FTC's action against a marketing firm's advertising tactics. They've back in the news again, so we've rounded up 10 tips you need to keep your ads compliant.

With an ever-changing landscape, we're revisiting the topic of supplemental price sticker best practices, advertising issues, and their use with used vehicles.

Governor Newsom recently ordered the closure of certain businesses throughout California, are dealers affected?

Throughout the COVID-19 pandemic, we've consistently received questions about driver's licenses, specifically extensions to license expiration dates and vehicle delivery. We're answering all of those questions here.

As dealers try to find creative ways to increase inventory levels, we've started to see an increase in questions about the 7,500 Mile Rule. So, what is it? Why should you care?

The FTC has been taking legal action against COVID-19-related advertising schemes, including auto dealers and their ad firms. A recent case provides some key takeaways you need to know.