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F&I Gotchas: Inventory Liabilities

Dealers / F&I Compliance
In this installment of our series on dealership F&I compliance “gotchas,” Get an F&I expert’s advice on the FTC Buyers Guide and related inventory liabilities.
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parking lot filled with cars

F&I Gotchas: The Deal Jacket

Dealers / F&I Compliance
Do you know the most common dealership F&I compliance “gotchas” and how to solve them? KPA’s F&I expert is here to help, starting with deal jacket liabilities.
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newspaper held up with headline "Gotcha!"

CFPB Panel on the “Abusive” in UDAAP Sparks Vigorous Arguments and Analysis

Dealers / F&I Compliance
Writes Terry Mathis: “World-class safety organizations have a vision of success they are working toward, not a vision of failure they are working away from.
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Decorative detail of an ancient Ionic column. close up.

Any Way You Calculate It, Employee Turnover Isn’t Worth the Cost

F&I Compliance / HR
You’d think employers would treat employee turnover like what it is—their #1 problem—but the sheer magnitude and complexity make it difficult to quantify.
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rolls of money on abacus

Tools You Can Use: F&I Program Grader

Dealers / F&I Compliance
Legal issues, customer dissatisfaction, lost sales—these are only a few of the consequences of poor F&I compliance. Take this quiz to see your dealership’s risk.
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person with tablet and tool icon

In Effective F&I Departments, Humans, and Automation Work Together

Dealers / F&I Compliance
To improve F&I efficiency and compliance, dealers need to ensure technology is supported by capable, accountable professionals trained to use it properly.
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gears

Regulations Across Your Dealership: The F&I Department

Dealers / F&I Compliance
Sales gets the glory, but much of the real credit (pun intended) should go to F&I, for the many regulations they need to know.
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signing papers

Hurricane Season Is Here: Get Ready for the Flood-Damaged Cars

Dealers / F&I Compliance
Storms like Hurricane Florence not only threaten human life, but have all sorts of secondary consequences—like flood-damaged vehicle disclosures.
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car driving through flood

What is UDAAP? Definition, Examples and Potential Risks

Dealers / F&I Compliance
What qualifies as a UDAAP? How can you ensure your organization doesn’t engage in unfair, deceptive, or abusive acts and practices? For better or worse, that’s up to the CFPB. Learn what they're looking for and how to minimize your risks.
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