Category: F&I Compliance

The only way to avoid wrecking yourself with workforce incidents and losses is to regularly check yourself by examining your facilities, equipment, people, and processes. Here's how.

Last week, the US Department of Defense announced it would withdraw Q&A 2 from its December 2017 Interpretive Rule about the Military Lending Act (MLA).

Car thieves are waltzing into F&I offices, presenting bogus ID and loan documents, and defrauding dealers before any employee has a chance to catch on.

The Consumer Financial Protection Bureau is making it clear to dealers what it considers bad business. So, how does this apply to you?

Sam’s career started earlier than most. At 14, he was painting cars as a hobby. At 16, he joined the auto body shop. In those early days, Sam rarely wore a respirator. He just didn’t think about it. He was young and felt more or less invincible. Besides, it seemed like a non-issue. He had […]

By failing to report a cash payment of $10,000 or more with Form 8300, a dealer takes on serious legal risks, including the possibility of criminal prosecution.

Imagine a $4 million phone bill. That’s the cost of a TCPA settlement. Learn about the TCPA and how to ensure compliance with robocall and telemarketing rules.

KPA’s F&I Program Grader serves as an industry benchmark and helps dealers gauge their F&I departments’ regulatory risk. See the results of our 2019 survey.

The CFPB is continuing its new pattern of listening with the creation of a consumer finance “task force.” Could the auto finance community be getting a break?