KPA Acquires iScout: Expands software offerings to help clients improve safety & compliance.
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Is Your Dealership Prepared for a Fire, Hurricane, or Other Natural Disaster?

Dealers
Natural disasters don’t discriminate. They happen year-round and impact automotive dealerships in communities all over the United States. Here’s how to prepare.
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Paint Stripping and Surface Coating Regulations: the NESHAP 6H Rule

Dealers
Work with chemicals found in paint shops or plastic manufacturers? Here’s a quick primer on the 6H rule and what you can do to stay in compliance.
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Disposal Rule: Are You Taking Reasonable Measures?

Dealers
Does your organization collect personal and private information from consumers? If you do, you’d better be handling that information properly. You need to be clear about who has access to this sensitive information. And equally important, you need to dispose of it properly. No one wants to risk their financial identity with an untrustworthy business. […]
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Five Areas OSHA & EPA are Keeping Tabs on for Ohio Dealerships

Dealers
As your strategies conducting business in Ohio during the pandemic evolve, there are some OSHA and EPA items to keep on your radar to stay compliant.
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FTC Pays Attention to Dealership Advertising—Do You?

Dealers
The FTC is cracking down on auto dealer advertising violations. Learn some tips from KPA’s auto compliance experts to ensure your dealership stays out of trouble.
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Dealers, Watch Out—COVID-19 Scams Are on the Rise - KPA

Dealers
Scammers have been able to “stay busy” during the COVID-19 pandemic by hijacking the crisis to steal money from consumers & dealerships.
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When Auto Sales Go Online, It’s All About F&I

Dealers
Dealerships have taken significant steps to adapt to online purchasing. The changes reverberate throughout the organizations, shaking up roles & priorities.
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How Does the COVID-19 Crisis Compare to the 2008 Recession for Auto Dealers?

Dealers
Alex Yurchenko & Laura Wehunt of Black Book offer valuable insight about COVID-19 and how it differs from the 2008 recession.
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Customer Satisfaction - Why it Matters and How KPA Measures Up

Dealers
KPA’s latest customer survey showed a Net Promoter Score (NPS) of 97.4 Here’s how we achieved that number and why your business should be aiming just as high.
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