Category: Dealers

Natural disasters don’t discriminate. They happen year-round and impact automotive dealerships in communities all over the United States. Here’s how to prepare.

Work with chemicals found in paint shops or plastic manufacturers? Here’s a quick primer on the 6H rule and what you can do to stay in compliance.

Does your organization collect personal and private information from consumers? If you do, you’d better be handling that information properly. You need to be clear about who has access to this sensitive information. And equally important, you need to dispose of it properly. No one wants to risk their financial identity with an untrustworthy business. […]

As your strategies conducting business in Ohio during the pandemic evolve, there are some OSHA and EPA items to keep on your radar to stay compliant.

The FTC is cracking down on auto dealer advertising violations. Learn some tips from KPA’s auto compliance experts to ensure your dealership stays out of trouble.

Scammers have been able to “stay busy” during the COVID-19 pandemic by hijacking the crisis to steal money from consumers & dealerships.

Dealerships have taken significant steps to adapt to online purchasing. The changes reverberate throughout the organizations, shaking up roles & priorities.

Alex Yurchenko & Laura Wehunt of Black Book offer valuable insight about COVID-19 and how it differs from the 2008 recession.

KPA’s latest customer survey showed a Net Promoter Score (NPS) of 97.4 Here’s how we achieved that number and why your business should be aiming just as high.