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Interview: Help Your Insureds Help Themselves

Brokers
After 13 consecutive quarters of premium increases, it’s never been more important to differentiate yourself from the competition. Want to increase your retention? Start by helping your insureds help themselves.
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FTC Crackdowns are Hitting Fast and Furious: How to Avoid a Visit

Dealers
Don't let mistakes and a lack of common sense allow the FTC to come knocking. Learn from recent violations which have hit dealerships across the country.
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Customer Story: How Dick Hannah Creates a People-Focused Safety Culture

Dealers
Dick Hannah sees better safety and compliance outcomes, along with a stronger organizational culture with help from KPA.
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What Auto Dealers and Body Shops Can Expect from the EPA

Dealers
The EPA is one of many agencies that has seen changes under the Biden administration. Read up on new enforcement which may affect auto dealers and body shops.
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Customer Spotlight: Courtesy Stops Small Issues from Becoming Big Liabilities

Dealers
Through ongoing evaluations and support, KPA empowers Courtesy to provide extraordinary customer experiences without sacrificing compliance.
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A (Bad) Day in the Life of an Auto Dealer

Dealers
A Dealer’s $27 Million Bad Day. Learn How Safety Pays When You Strive for Zero Losses. Let’s count em up!
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Do You Provide the P&C Risk Management Tools Insureds Are Actually Looking For?

Brokers
Injuries, fines, workers’ compensation claims, lawsuits, loss of equipment, turnover—employers these days have a lot to worry about when it comes to property and casualty risk. As an insurance broker, you should be worried about all that too. After all, you have the power to offer solutions. Don’t sit back as your clients’ bills pile […]
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How Can Insurance Firms Differentiate Themselves in a Crowded Market? 3 Words: Value. Added. Services.

Brokers
To truly differentiate themselves, foster consumer loyalty, and grow their businesses, agencies and brokerages must provide clients with value-added services.
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OSHA’s Top 5 Most Frequently Cited Violations for Dealers and Repair Shops

Dealers
Are you doing enough to avoid the most common OSHA citations for automotive dealerships and repair shops? Here’s what you need to look out for.
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