KPA F&I District Manager, Ryan Daly, spoke with Automotive News about the debate on filming transactions in the F&I office. Is it invasive? Is it an effective training tool?
KPA's Ryan Daly,chatted with Automotive News about how F&I processes have changed during the COVID-19 pandemic and the importance of compliance training.
Imagine a $4 million phone bill. That’s the cost of a TCPA settlement. Learn about the TCPA and how to ensure compliance with robocall and telemarketing rules.
KPA’s F&I Program Grader serves as an industry benchmark and helps dealers gauge their F&I departments’ regulatory risk. See the results of our 2019 survey.
In this installment of our series on dealership F&I compliance “gotchas,” Get an F&I expert’s advice on the FTC Buyers Guide and related inventory liabilities.
Do you know the most common dealership F&I compliance “gotchas” and how to solve them? KPA’s F&I expert is here to help, starting with deal jacket liabilities.