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The Pros and Cons of Filming F&I Transactions

Press
KPA F&I District Manager, Ryan Daly, spoke with Automotive News about the debate on filming transactions in the F&I office. Is it invasive? Is it an effective training tool?
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Automotive News article featuring a KPA safety consultant

Navigating F&I Issues During 2020 Relies on Compliance Training

Press
KPA's Ryan Daly,chatted with Automotive News about how F&I processes have changed during the COVID-19 pandemic and the importance of compliance training.
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TCPA Compliance: What Auto Dealers Need to Know

Dealers / F&I Compliance
Imagine a $4 million phone bill. That’s the cost of a TCPA settlement. Learn about the TCPA and how to ensure compliance with robocall and telemarketing rules.
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phone handsets hanging by chords

The Results Are In: How Your Peers Rated Their Sales F&I Programs

Dealers / F&I Compliance
KPA’s F&I Program Grader serves as an industry benchmark and helps dealers gauge their F&I departments’ regulatory risk. See the results of our 2019 survey.
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F&I Gotchas: Inventory Liabilities

Dealers / F&I Compliance
In this installment of our series on dealership F&I compliance “gotchas,” Get an F&I expert’s advice on the FTC Buyers Guide and related inventory liabilities.
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parking lot filled with cars

F&I Gotchas: The Deal Jacket

Dealers / F&I Compliance
Do you know the most common dealership F&I compliance “gotchas” and how to solve them? KPA’s F&I expert is here to help, starting with deal jacket liabilities.
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newspaper held up with headline "Gotcha!"
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